Classified Realty Group



Posted by Classified Realty Group on 1/1/2019

If you've ever experienced the frustration of paying more than necessary for home repairs, remodeling, or upgrades, you're not alone! Most of us have done it at one time or another, and it's not a pleasant feeling!

The good news is that if you make up your mind to do a little research, ask questions, request a free quote, and get two or three estimates, then you probably won't have to repeat the same mistake. Unless it's a dire emergency, it's always better to take your time in choosing a contractor or repair technician for a home project.

While it may be a little more time consuming to get recommendations, compare prices, and talk to several contractors, it's well worth it -- both in terms of monetary savings and peace of mind. Since the typical homeowner incurs many expenses, every year, to maintain their plumbing, electricity, roof, floors, HVAC system, landscaping, appliances, and much more, the amount of money you can save from comparing estimates and researching contractors can really add up!

The ideal scenario for hiring a home contractor is to get a recommendation from a trusted friend, family member, or neighbor. That doesn't necessarily guarantee that you'll be getting the best value for your dollar, but it's a darn good starting point! Online reviews of contractors can also be helpful, but sometimes they lack the detail and credibility that's essential to a meaningful recommendation. No review is complete unless it says whether the customer would hire the contractor again and if they (the customer) would recommend them to family and friends.

Since no one's perfect, it's also helpful to know what the contractor could have done better. A lot of times people will say something like, "I was satisfied with the end result, but the project took a lot longer than expected and the contractor always showed up late." Asking questions, comparing prices, and asking for references are among the ways to increase the likelihood that you'll be satisfied with the contractor you choose and the quality of work they provide.

Depending on the scope of the project and its estimated cost, you may also want to check whether the contractors you're considering are accredited with the Better Business Bureau and if anyone has filed a complaint against them. Being accredited does not mean that the BBB endorses the business, but it does indicate that the business does meet certain standards and that they have agreed to make a good faith effort to resolve consumer complaints. In order to be accredited by the BBB, businesses need to submit an application, meet accreditation standards, and pay a fee. To keep their designation, they must maintain at least a "B" rating with the Bureau and continue to comply with its standards of professionalism, honesty, and customer responsiveness.





Posted by Classified Realty Group on 9/6/2016

If you're in the process of trying to find a dependable contractor for a home improvement project, there are several steps you can take to ensure a positive outcome. Since clear and frequent communication is the foundation of any successful relationship with a contractor, knowing what questions to ask can make all the difference. Here are some general guidelines for screening potential contractors and determining which one would be the best match for your budget, your home improvement needs, and your personality. Not only is it important that the contractor be experienced, dependable, and conscientious, but it's also crucial that they're easy to work with and customer service oriented. If they're too abrasive or don't seem genuinely interested in ensuring your satisfaction, then you'd probably be better off looking elsewhere. Being competitively priced is also very important. Questions to Ask Contractors Although each situation is different when dealing with home builders, handymen, or home improvement contractors, here's a list of questions that would apply to most companies:

  1. "How long have you been in business?" One of your top priorities is to avoid fly-by-night operations that are in business today, and nowhere to be found, next week. Longevity in business is usually a sign that the contractor is conscientious about customer satisfaction, that they care about doing good quality work, and that they're in compliance with the legal requirements of running a contracting business. It's certainly not a guarantee of any of those things, but it's a good starting point in evaluating their qualifications.
  2. "Would you provide me with some recent customer references -- preferably ones who had the same type of work done as what I'm planning." If the contractor balks at this, then they may have something to hide -- like a trail of dissatisfied customers or a just a lack of customers. The ideal scenario, of course, is to get a contractor recommendation from a trusted family member, a friend, or a neighbor. When that isn't possible, a brief telephone conversation with a couple current or past customers of a contractor you're considering can provide a lot of insights into key factors like timeliness, professionalism, the quality of their work, whether they leave their work site clean, and their level of customer service and communication. By the way, one online source for neighbor recommendations is a social networking site called Nextdoor.com.
  3. "What type of insurance do you have?" If they're not current on their personal liability insurance, Workers' Compensation, and property damage insurance coverage, then you could potentially be liable for any injuries and damage that take place on your property during the project. However, reputable contracting companies recognize the importance of carrying the necessary types of contractor insurance, and they make it their business to keep those policies current and up to date. As a side note, it's also wise to find out if there will be any subcontractors working on the job, and if they also have the required licenses and insurance coverage. Asking for copies of insurance certificates is generally the only way to make sure the needed coverage is in place.
While many home improvement or construction projects come with their share of frustrations, setbacks, and minor headaches, if you take the time to screen and compare potential home contractors, your chances of getting the best value for your money and the highest possible quality will be greatly increased.